Altigen-comm Adv Call Router 6/2008 4510-0001-6.0 Manuale Utente Scaricare il pdf (Pagina 3)

Advanced Call Router Manual i

Contents

New in Previous Release, 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

To Configure/Run Advanced Call Router . . . . . . . . . . . . . . . . . . . . 2

Advanced Call Router Route Rules . . . . . . . . . . . . . . . . . . . . . . . . . 3

Creating Route Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Viewing Advanced Call Router History Menu . . . . . . . . . . . . . . 8

Show Workgroup Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Clearing Advanced Call Router History Data . . . . . . . . . . . . . . . . 12

Additional Advanced Call Router Features . . . . . . . . . . . . . . . . . . 12

Testing Call Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Testing SQL Server Database. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

1 2 3 4 5 6 7 8 ... 27 28

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Altigen-comm Adv Call Router 6/2008 4510-0001-6.0 Manuale Utente Pagina 3